SAP Knowledge Base Article - Preview

3788188 - Crew members are not shown as Supporting technicians for crew-assigned activities.

Symptom

  • When assigning an activity to a crew in Planning and Dispatching, crew members are not displayed as supporting technician.
  • The activity shows a responsible person and a crew, but no supporting technicians.
  • No error message is shown.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • Product: SAP Field Service and Asset Management
  • FSM Planning and Dispatching

Product

SAP Field Service and Asset Management 1.0

Keywords

FSA, crew assignment, activity.crew, supportingPersons, crew members not displayed, planning and dispatching, dispatching board, screen configuration, supporting persons, field service management, activity details, crew field, , KBA , CEC-SRV-FSM-PD-SCA , ServiceCall application , Problem

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