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SAP Knowledge Base Article - PreviewSymptom
In SAP C4C, when opening attachments from the Attachments tab of business objects such as Tickets, Opportunities, Sales Quotes, Sales Orders, and similar work centers, users may observe different behaviors depending on the file type. Some attachments open in a new browser tab, while others are automatically downloaded to the local device.
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Environment
SAP Cloud for Customer
Product
Keywords
C4C, attachments, attachment, attach, file, mime, support, supported, type, BO, sales documents, ticket, sales quote, sales order, opportunity, lead, account, customer, individual customer, library, open, view, visualize, preview, download , KBA , LOD-CRM-BF-ATT , Attachments , LOD-CRM-OPP , Opportunity Management , LOD-LE-CQP , Customer Quote Processing , LOD-CRM-SRP , Service Request Processing , Problem
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