SAP Knowledge Base Article - Public

3788309 - Activate the Connection For Manage Message Application in SAP Traceability Hub

Symptom

This KBA contains steps to activate the connection to an existing connection for Manage Message Application in SAP Traceability Hub

Environment

SAP Traceability Hub

Resolution

Login to SAP TH Production Portal https://ich4ls.cloud.sap/
•  Open Manage User tile.
•  Click on User Request.
•  Right side click on Approve button.
•  Open Manage Connection tile.
•  In the top-left dropdown, select Open.
•  Connection details will appear.
•  Activate the connection.

If the issue persists, create a support ticket under component IS-LS-TH at https://support.sap.com

Keywords

SAP Traceability Hub, Manage Connections, US DSCSA, Supply Chain Partner Collaboration. , KBA , IS-LS-TH , SAP Traceability Hub , Problem

Product

SAP Traceability Hub all versions