SAP Knowledge Base Article - Public

3788406 - Import Overall Score does not trigger business rule - Performance Management

Symptom

A business rule assigned to run on field change for the overall score does not trigger when ratings are updated via import.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Create a business rule that evaluates the overall rating
  2. Assign the rule "Assign Rules in Talent" to run on field change for the manual overall score on the performance form.
  3. Launch a performance form for a user.
  4. Import the overall rating for that form.
  5. Check the form data from reporting: the dependent field set by the business rule does not reflect the expected change. The business rule is not triggered via import.

Resolution

Importing scores does not run field-change business rules.
This is expected system behavior. 

Keywords

performance management, business rule, field change, manual overall rating, calculated rating, score import, goals import, talent assign rules, pm form, rule not running, open form to apply changes, expected behavior, form ui, import does not run rules , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , Problem

Product

SAP SuccessFactors Performance & Goals all versions