SAP Knowledge Base Article - Public

3788428 - Unable To Add New Section Within Sales Quote Header Details Using Adaptation Mode

Symptom

Unable to Create a New Section Within Sales Quote Header Details Area Using Adaptation Mode

Environment

Product: SAP Cloud for Customer 

Reproducing the Issue

  1. Open a Sales Quote.
  2. Enable Adaptation Mode.
  3. Navigate to the Header Details area.
  4. Attempt to create a new section within the Header Details area.
  5. Check the available adaptation options.
  6. No option is available to create a new section.

Cause

This is the expected system behavior.

The Header Details area of the Sales Quote supports only the standard customization options provided through Adaptation Mode.

Creating additional sections within the Header Details area is not supported through standard UI adaptation. Adaptation Mode allows supported modifications, such as adding fields or mashups, but does not provide functionality to create new sections in this area.

Resolution

Creating a new section within the Header Details area of a Sales Quote is not supported using Adaptation Mode.

If an additional section is required within this area, it must be implemented through SDK/PDI customization.

This behavior is by design and aligns with the standard customization capabilities available in SAP Cloud for Customer.

Keywords

sales quote, header details, custom section, adaptation mode, ui adaptation, side-by-side fields, horizontal layout, vertical layout, offer validity, sdk, pdi, ui designer, c4c, cloud for customer , KBA , AP-RC-UIF , C4C UI Framework , Problem

Product

SAP Cloud for Customer core applications all versions