SAP Knowledge Base Article - Preview

3788580 - Logic Behind the Error Message "The return order must contain at least one valid item"

Symptom

  • During the creation or replication of a Customer Return in SAP Sales and Service Cloud Version 2 (for example, from SAP S/4HANA Private Cloud), the following error message is displayed:
  • "The return order must contain at least one valid item."


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Environment

SAP Sales and Service Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Valid Item, Error Message, Customer Return, Sales Order, Rejection, Empty  , KBA , CEC-CRM-CR , Customer Returns for SAP Sales/Service Cloud , Problem

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