3788623 - Automatic Checklist Determination in SAP S/4HANA Service

You want the system to automatically determine and assign a checklist to a Service Order/Service request based on business attributes (for example, the Priority). However, no checklist is assigned automatically, or you are unsure how the automatic determination is configured.

SAP S/4HANA

Checklist, Automatic Checklist Determination, Rule Modeler, SRQM_CHKLST_ID, Service Order, Checklist Profile, Rule Policy, Trigger Field , KBA , CRM-BTX-SRQ-BF-CKL , Checklist for Services , CRM-S4-BTX , S4CRM: Business Transaction Framework , CRM-S4-SRV-SRQ , S4CRM: Service Request , CRM-S4-SRV-SVO , S4CRM: Service Order , Problem