SAP Knowledge Base Article - Public

3788638 - DCD approval hierarchy allows non-assigned users to act on steps; restriction per level not enforced - SAP S/4HANA Cloud Public Edition

Symptom

  • A multi-level approval hierarchy for documented credit decisions is configured and displayed in the Approval Hierarchy tab; notifications are sent to assigned approvers.
  • Any user with access to the Manage Documented Credit Decision app can perform the Release action on a step assigned to a different approver; the action is not restricted to the level’s assigned approver.
  • The approval log can show a step completed by a user different from the approver assigned to that level.
  • Warning during configuration: "UKM_S_DCD_APPRL_HR_RESULT is not part of the allowlist".
  • Reported message: "no workflow being implemented".

Environment

  • Product: SAP S/4HANA Cloud Public Edition
  • Credit Management

Reproducing the Issue

  1. Configure a multi-level approval hierarchy for documented credit decisions in the Manage Credit Management Rules app.
  2. Open a blocked document that generates a documented credit decision and review the Approval Hierarchy tab.
  3. Sign in with a user who has access to the Manage Documented Credit Decision app but is not the assigned approver for a pending level.
  4. Perform Release (or Reject/Recheck) on the step assigned to a different approver.
  5. Observe that the system allows the action and records the step completion by the non-assigned user.

Cause

Resolution

  1. Create a custom business role from the template business role SAP_BR_CREDIT_CONTROLLER.
  2. In the Z_SAP_BR_CREDIT_CONTROLLER custom is created with a write access as "No Access".
  3. Change the Write access to 'Restricted' to provide the relevant authorization.

See Also

refer to: how to overrule the approval process (help portal)

3498011 - Release Blocked Documented Credit Decision without authorization

Keywords

documented credit decision, dcd, approval hierarchy, approver restriction, release action, manage documented credit decision app, credit controller, super user, overrule approval, authorization, multi-level approval, approval log, UKM_S_DCD_APPRL_HR_RESULT, allow list warning, workflow not implemented , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions