SAP Knowledge Base Article - Public

3788652 - Text in the Succession Card can not be translated

Symptom

  • Within the Successors Card (found in the Latest People Profile), selecting the "add" option followed by the "Employee" search field, if only 1 character is provided for the search, an error message shows: "searchValue must be at least 2 characters long". No possibility to translate.
  • No label displayed to use in the Manage Languages tool.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Succession Management

Reproducing the Issue

1. Navigate to the Successors Card in the Employee Profile.
2. Select a successor to consult his/her data.
3. Go to Add button.
4. Select the "add" option followed by the "Employee" search field.
5. Provide only 1 character for the search.
6. Observe the error message: "searchValue must be at least 2 characters long". 

Cause

This validation message is returned directly by the backend service as a fixed system string and is not driven by the translatable label/token framework, so no token is exposed for it. This is a current implementation characteristic, not a configuration issue on your side.

Resolution

This behavior is by design. The employee search used in the Successors card enforces a minimum search-value length:

  • Latin-script languages (e.g., English, German): minimum 2 characters
  • CJK languages (Chinese, Japanese, Korean): minimum 1 character

A single Latin character is intentionally rejected because it would match an extremely large result set with very low relevance/performance, whereas a single CJK character is typically a meaningful name/word — hence the difference.

Keywords

Successor error message, search error, no translation, translation not found, no English DEBUG , KBA , LOD-SF-SCM-POD , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors HCM Core 2605