SAP Knowledge Base Article - Preview

3788664 - France eDocument is being stuck at "Acknowledged by Service" status in the EDOC_COCKPIT even after processing is completed in the DRC Monitor app - SAP ERP & SAP S/4HANA

Symptom

eDocuments are submitted to the DRC and the status changes to "Acknowledged by Service". Even after DRC pushed the response back to backend system, the status update does not happen.


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Environment

  • SAP ERP
  • SAP S/4HANA
  • SAP S/4HANA Cloud, Private Edition
  • SAP Document and Reporting Compliance, Cloud Edition

Product

SAP Document and Reporting Compliance, cloud edition all versions ; SAP ERP all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions

Keywords

Acknowledged by Service, Status, Stuck, EDOC_COCKPIT, CDAR, 3792151 , KBA , CA-GTF-CSC-EDO-FR , France Electronic Invoicing , CA-GTF-CSC-DRC-COM , Document and Reporting Compliance Communication to Cloud , Problem

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