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3788668 - IBP dataflow fails with error "no data received for 120 seconds" - SAP Cloud Integration for Data Services

Symptom

  • The following error occurs after executing dataflow loading into IBP:

    Error creating RFC function </IBP/INTCPI_WRITE_DATA_001>: <RFC_CLOSED- WebSocket Close frame : ICMETIMEOUT:Ping timeout occurred (id=<ID number>), no data received for 120 seconds, last data received 121 seconds ago>. Notify Customer Support.

  • DS agent is hosted on ECS.
  • Network traffic from ECS is routed to customer's gateway (e.g. via Azure ExpressRoute).
  • Network traffic capture taken on the ECS host towards IBP show retransmitted packets from the ECS host for 60 seconds.


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Environment

  • SAP Cloud Integration for Data Services 1.0.11.xxxx
  • IBP

Keywords

LOD-HCI-DS, proxy, gateway, IBP, agent, /IBP/INTCPI_WRITE_DATA_001, RFC_CLOSED, ICMETIMEOUT , KBA , LOD-HCI-DS-AGNT , On-Premise Agent, Connectivity, Task Run errors , Problem

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