3788685 - Permission error when saving today’s address changes in the morning due to timezone/date mismatch - SAP SuccessFactors Employee Central

• The system timestamp appears different from the local time.
• Saving Address Information with today’s effective date fails in the morning (local time) with a permission error.
• The same action succeeds in the afternoon without any configuration change.
• Error message: "Addresses - You do not have the necessary permission."

• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Employee Central
  • Home Address - Config, Rules, RBP, UI

1. Log in as a user with ESS permission to edit own Address Information.
2. Navigate to Address Information.
3. Create or edit an address record in the morning using today’s effective date.
4. Observe the permission error and that saving is blocked.
5. Repeat the same action in the afternoon.
6. Observe that the record saves successfully.

The system’s internal time reference (for date evaluation) is behind the users’ local morning time, so “today” is classified as future-dated during morning hours, triggering a future-data permission check and denial.

The solution of this issue is currently under investigation. Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Refer to SAP KBAs:

• 3769766 - Error "Addresses - You do not have the necessary permissions" when saving future-dated changes
• 3319478 - Preferred Tenant Time Zone
• 3529780 - Time zone used for Today() in MDF Business Rules

INC32723166, ess, address information, permission error, future-dated, effective date, morning, timezone, utc, tenant preferred time zone, today() function, role-based permissions, access to future-dated data, save error, employee data, date mismatch, EC, PER, ADR, RBP , KBA , LOD-SF-EC-PER-ADR , Home Adress - Config, Rules, RBP, UI , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , LOD-SF-EC , Employee Central , LOD-SF-EC-PER , Person Data (All Person Data Types) , Bug Filed

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions