SAP Knowledge Base Article - Preview

3788698 - 502 Bad Gateway on ReturnProgramsService - Manage Return Program Tile (SAP Complaint Handling)

Symptom

  • Material ID fails to load in the Manage Return Program tile - table shows "No data available. Try adjusting the filter settings." 
  • Browser network trace (F12 -> Network -> filter $batch) shows:502 Bad Gateway: Registered endpoint failed to handle the request
  • Manage Customer Complaints works fine - issue is isolated to the Return Program tile. 


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Environment

SAP Complaint Handling

Product

SAP Complaint Handling all versions

Keywords

cmh, manage return program, material not loading, no data available, odata v4, $batch, returnprogramsservice, 502 bad gateway, registered endpoint failed to handle the request, haproxy, response headers limit, fiori, cloud foundry, destination timeout, integration suite, cloud connector , KBA , LOD-DMO-CMH , SAP Complaint Handling , Problem

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