Symptom
Unable to delete records from Seniority Calculation Result.
Error shown: "The seniority calculation result is generated by the job request and cannot be manually modified."
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Central
- Seniority Calculation Result
Reproducing the Issue
- Open Manage Data and locate Seniority Calculation Result (New) for a user, then attempt to delete a record. Observe the error: "The seniority calculation result is generated by the job request and cannot be manually modified."
- Attempt to delete the same record via Import (delete). Observe the same error.
Cause
Expected behavior.
Seniority Calculation Result (New) entries are generated by the seniority calculation job and cannot be manually modified or deleted via Manage Data or Import by design.
Resolution
For inactive employees:
- DRTM Employee Seniority Calculation.
For active employees:
- Open a support incident requesting backend deletion of Seniority Calculation Result (New) records for the specified scope.
- Provide the range of affected data and written approval for backend deletion.
- Support/Engineering will remove the data directly in the database as the supported approach for active users.
See Also
Keywords
seniority calculation result, mdf, cannot delete, generated by the job request, data retention management, drtm, purge non-sensitive mdf business data, active employees, inactive users, manage data delete, import delete, work seniority, upgrade center, employee seniority calculation, employee central,SF,EC,EMP , KBA , LOD-SF-EC-EMP , Employment Information (Employment Details) , LOD-SF-EC , Employee Central , Problem
SAP Knowledge Base Article - Public