SAP Knowledge Base Article - Public

3788770 - Admin Role Has No Work Centers Visible And There Are Limited Tiles In Settings

Symptom

The admin role has no work centers visible and there are limited tiles under settings menu. 

Environment

SAP Sales and Service Cloud V2

Reproducing the Issue

  1. Login to the system using the admin role. 
  2. Check that there are no views available. 

Resolution

If there are any missing views at the admin side, under business services, try: 

  1. Select "+".
  2. Choose the "Select all" option.

This should grant all access. 

Keywords

Admin; role; work; centers; visible; limited; tiles; settings; menu.  , KBA , CEC-CRM-ADM , Administration for SAP Sales/Service Cloud , How To

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0