SAP Knowledge Base Article - Preview

3788799 - Pre Hook Determination Does Not Work For Calculating Net Amount

Symptom

You created a Pre Hook determination for the Opportunity Item sub-entity to calculate the value of the {netAmount/content} field. When the determination is executed, the field does not reflect the value calculated by your custom logic — instead, unexpected or overwritten values appear in the UI and in subsequent requests.


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Environment

SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

Pre Hook, Determination, Net Amount, netAmount, Opportunity Item, custom logic, calculation, overwritten, quantity, Extensibility Administration, External Hook, Post Hook, Autoflow, entity state-changed events, standard determination, SAP Sales Cloud Version 2, SAP Service Cloud Version 2, pre hook order of execution, determination execution order, custom field calculation, pricing, Opportunity, sub-entity, assignment block , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , CEC-CRM-CZM-CUL , Custom Logic for for SAP Sales/Service Cloud , Problem

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