3788803 - Public Cloud - 1EZ - Error 8B501 - Item category G2W not found for billing type G2 when creating Credit Memo for NLAG material in Brazil

• Error when creating a Credit Memo using scope item 1EZ (Credit Memo Processing - BR) with a material of type NLAG
• The system determines item category G2W for the credit memo item
• Error message received:

"Item category G2W not found for billing type G2"

Message no. 8B501

• Diagnosis in the error long text: No entry in table J_1BSDIC for the combination of billing document type and item category
• The billing step is blocked for any credit memo request involving NLAG materials, preventing the issuance of the Nota Fiscal and the posting of the credit memo

• SAP ERP
• SAP S/4HANA
• SAP S/4HANA Cloud Public Edition
• Country/Region: Brazil

8B501, G2W, G2, item category not found, billing type, Credit Memo, credit memo request, NLAG, 1EZ, Credit Memo Processing BR, Brazil, Nota Fiscal, VF01, Create Billing Documents, J_1BSDIC, SSCUI 107137, Maintain Billing Document Item Category, S/4HANA Cloud, customizing missing , KBA , FI-LOC-SD-BR , Brazil , Problem