SAP Knowledge Base Article - Public

3788839 - DTO1 is not determined in the credit memo/debit memo when performing the retroactive billing - SAP S/4HANA Cloud Public Edition

Symptom

  • When performing the retroactive billing and creating a credit memo/debit memo from an earlier invoice results in condition DPR1 calculating a value difference, but condition DTO1 is not determined.
  • The credit memo/debit memo retains the original base price condition (for example, PPR0) instead of reflecting the price difference that DTO1 should calculate.
  • No error message is displayed.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create an original billing document with a base price condition maintained.
  2. Maintain a new pricing condition record with validity covering the date of the original billing document (retroactive effect).
  3. Open the app "Create Credit Memos and Debit Memos - Retroactive Billing" and create a credit memo/debit memo referring the original billing document.
  4. Observe that condition DPR1 calculates the value difference, but condition DTO1 is not determined and the credit memo/debit memo keeps the original base price.

Cause

In the copying control for billing document to billing document, there's something wrong on the Pricing Type.

As a result, the condition type DTO1 with condition category L (generally new when copying) is not determined in the credit memo/debit memo.

Resolution

  1. Open the configuration activity "Define Copying Control for Billing Document to Billing Document".
  2. Identify the relevant source billing type to target billing type and item category combination used for retroactive billing .
  3. Change the Pricing Type so the condition type DTO1 can be redetermined.
  4. Save the configuration and test again.

See Also

Keywords

Retroactive Billing, Debit Memo, Credit Memo, DTO1, DPR1, Pricing Type, Copying Control, Condition Category. , KBA , SD-BF-PR-2CL , Pricing (Public Cloud) , SD-BIL-IV-RB-2CL , Retro Billing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions