SAP Knowledge Base Article - Public

3788878 - While accessing Manage Languages, error "The requested operation is not available" is displayed and Change Language option is missing from the settings page.

Symptom

  • While accessing Manage Languages, error "The requested operation is not available" is displayed.
  • Change Language option is missing from the settings page.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Navigate to Manage Languages.
  2. Observe that the following error is displayed:

  1. Navigate to Settings.
  2. Verify that the Change Language option is missing, as shown below.

Cause

"Language Packs" feature is not enabled in Provisioning under Company Settings. 

Resolution

Enable the feature "Language Packs" in Provisioning under Company Settings. Since customers do not have access to Provisioning, please contact your implementation partner or create a case under component LOD-SF-PLT-LAN to have the required Language Packs enabled. 

See Also

KBA 2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors

Keywords

Manage Languages, Change Language, Language Packs, Provisioning, Company Settings, Settings Page, The requested operation is not available, Not authorized, Language option missing, Missing Change Language, Language configuration, User Settings , KBA , LOD-SF-PLT-LAN , Manage Language & Text Replacements , Problem

Product

SAP SuccessFactors HCM Core 2605

Attachments

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