3788944 - Error message "Valid credit memo required for retro-billing." or "Valid debit memo required for retro-billing." appear when processing Retroactive Billing Lists - SAP S/4HANA Cloud Public Edition

In the "Create Credit Memos and Debit Memos – Retroactive Billing" app, after the Retroactive Billing Lists have been generated, when attempting to proceed by clicking either the "Simulate" or "Retroactive Billing" button and entering the required Credit Memo/Debit Memo (CM/DM) type and CM/DM Order Reason and upon confirmation, one of the following error messages is displayed:

• "Valid credit memo required for retro-billing."
• "Valid debit memo required for retro-billing."

As a result, the simulation or retroactive billing process cannot be completed.

SAP S/4HANA Cloud Public Edition

Retroactive Billing, Debit Memo, Credit Memo, CM Order Reason, DM Order Reason, Define Order Reasons, Retroactive Billing Type. , KBA , SD-BIL-IV-RB-2CL , Retro Billing (Public Cloud) , Problem