SAP Knowledge Base Article - Preview

3788944 - Error message "Valid credit memo required for retro-billing." or "Valid debit memo required for retro-billing." appear when processing Retroactive Billing Lists - SAP S/4HANA Cloud Public Edition

Symptom

In the "Create Credit Memos and Debit Memos – Retroactive Billing" app, after the Retroactive Billing Lists have been generated, when attempting to proceed by clicking either the "Simulate" or "Retroactive Billing" button and entering the required Credit Memo/Debit Memo (CM/DM) type and CM/DM Order Reason and upon confirmation, one of the following error messages is displayed:

  • "Valid credit memo required for retro-billing."
  • "Valid debit memo required for retro-billing."

As a result, the simulation or retroactive billing process cannot be completed.


Read more...

Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition 2602

Keywords

Retroactive Billing, Debit Memo, Credit Memo, CM Order Reason, DM Order Reason, Define Order Reasons, Retroactive Billing Type. , KBA , SD-BIL-IV-RB-2CL , Retro Billing (Public Cloud) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.