3789057 - Scheduled provisioning job auto-cancelled after repeated failures since Aug 1st 2026

• A daily scheduled Provisioning job no longer produces execution logs after a certain date despite the schedule remaining active.
• Job execution history shows repeated failed runs prior to stopping.
• The job status shows cancelled and no new runs occur.

SAP SuccessFactors HCM Suite

• A new automatic cancellation policy cancels a job if, within the past seven days, it has three or more runs and none succeeded.

Since Aug 1st, SuccssFactors has updated a new auto-cancellation policy regarding the following job type.

• MDFImportJob
• MDFImportFTPJob
• MDFExportJob
• drmRequestProcess
• RCMBlobEvictionJobType
• TLMTriggerRecalculation
• timeAccountChangeCalendar
• integrationVendorExport
• adhocDataExport
• reportExport
• CheckToolExecution

The new policy is that 

"Auto-cancel configuration is updated to timePeriod=7 and totalExecutions=3. With this configuration, auto-cancel occurs only when a recurring job request has zero successful executions and at least 3 total executions within the past 7 days"

For important scheduled jobs, please make sure the job parameters are correct and the job would not run with failure everyday.

The auto-cancellation threshold is based on consecutive job failures.

If a scheduled job fails multiple times but subsequently completes successfully, the consecutive failure count is automatically reset. Only consecutive failed executions contribute toward the auto-cancellation threshold.

For example:

• Run 1: Failed
• Run 2: Failed
• Run 3: Completed Successfully → Failure count resets to 0
• Run 4: Failed → Count = 1

This behavior accommodates scenarios involving temporary external dependencies (for example, Import Jobs waiting for files from third-party systems). Once a job executes successfully, previous consecutive failures are cleared and do not contribute to future auto-cancellation.

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