Symptom
You have a issue where a specific user is not able to access Job profiles, even when proxy as other users:
"An application error occurred. Please try again later, or notify support if the issue keeps occurring."
Also, you can notice that on Configure people profile is showing error message on translations:
???EMPFILE_PP3_ADMIN_MSG_REQUIRED_TITLE???
Environment
SAP SuccessFactors Talent Intelligence Hub
Reproducing the Issue
Open "Job profile" on Admin center
and error below show on legacy Job Profile and in latest is showed as empty:
"An application error occurred. Please try again later, or notify support if the issue keeps occurring."
Cause
UDF with invalid entries for DEFAULT_LOCALE
Resolution
If you export the UDF(User data file) you will confirm that DEFAULT_LOCALE has invalid value, is expected to have only available translations of system.
Like en_US if system is English US.
Keywords
profile, translation, error message, legacy job profile, configuration correct and error, proxy permission, , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Known Error
SAP Knowledge Base Article - Public