3789250 - Sales Order" Option Greyed Out in "+ Create" Menu on Sales Quote

• On a Sales Quote in SAP Sales Cloud Version 2, the user clicks the "+ Create" button and sees a dropdown with various follow-up document options (Appointment, Task, Visit, Log Call, Email, Sales Order, Case, etc.).
• The "Sales Order" option appears greyed out / disabled and cannot be selected, even though the quote appears complete and all standard prerequisites seem to be met.

Example:

Sales Quote 123 (type: ABC) has the following statuses:

• • Pricing Status: Calculated Successfully
  • Consistency Status: Consistent
  • Approval Status: Not Necessary
  • Transfer Status: Finished

Despite all conditions being met, the Sales Order option in "+ Create" remains greyed out.

• SAP Sales Cloud Version 2
• SAP Sales Cloud and SAP Service Cloud Version 2 

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