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SAP Knowledge Base Article - PreviewSymptom
An account is in locked out state due to many failed login attempts as set in RBA rule. However, the account lock period is getting extended even when attempted to login with correct credentials.
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Environment
- SAP Customer Data Cloud
- Risk-Based Authentication
Product
SAP Customer Data Cloud all versions
Keywords
Gigya, failed login counter, account disabled, security, ATO, Risk Evaluation , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem
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