3789382 - Custom Risk Management email notification template is not used after maintaining GRFNVNOTIFYMSGC

After maintaining a custom email notification in GRFNVNOTIFYMSGC, the system does not use the customer-specific SE61 template for Risk Management status update notifications.

The standard notification is sent instead, or the expected custom template is ignored.

This may occur for notifications such as:

• GRRM_VALIDATION_APPROVED
• GRRM_VALIDATION_REJECTED
• GRRM_PROPOSAL_APPROVED
• GRRM_PROPOSAL_REJECTED
• GRRM_PROPOSAL_SUBMITTED
• GRRM_PROPOSAL_TRANSFERRED
• GRRM_PROPOSAL_APPROVED_C
• GRRM_KRI_NOTIFICATION_THR

SAP Risk Management 12

Risk Management, RM, Email Notification, Notification Template, Email Template, SE61, GRFNVNOTIFYMSG, GRFNVNOTIFYMSGC, Message Class, Message Number, Status Update Notification, Custom Notification, Standard Notification, Backend Variables, GRRM_VALIDATION_APPROVED, GRRM_VALIDATION_REJECTED, GRRM_PROPOSAL_APPROVED, GRRM_PROPOSAL_REJECTED, GRRM_PROPOSAL_SUBMITTED, GRRM_PROPOSAL_TRANSFERRED, GRRM_PROPOSAL_APPROVED_C, GRRM_KRI_NOTIFICATION_THR, Custom Template, Notification Mapping, Workflow Notification, Email Customization, SAP GRC Risk Management. , KBA , GRC-RM-MD , Master Data and Catalogues , Problem