SAP Knowledge Base Article - Public

3789421 - Customer Reference (Ship-to Party) field at the Sales Document Item level is not visible

Symptom

In app, Manage Sales Orders - Version 2 (F3893), we cannot locate any field where the Customer Reference for Ship-to Party can be entered. 

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Logon with role SAP_BR_INTERNAL_SALES_REP assigned.
  2. Open app Manage Sales Orders - Version 2 (F3893).
  3. Create a Sales Document add the fill line item data.
  4. Navigate through the line item details.
  5. Customer Reference (Ship-to Party) field is not visible.

Cause

The Customer Reference (Ship-to Party) field is not displayed by default in the Items table or in the item details object page. This is standard system behavior by design.

Resolution

The Customer Reference (Ship-to Party) field can be made visible in two ways:

  • Items table — Add the field via Personalization.
  • Item details object page — Add the field via Adapt UI. This requires the role SAP_BR_EXTENSIBILITY_SPEC to be assigned to the user.

Keywords

BSTKD_E, VA02, VA03, VA01, Manage Sales Order, F1873, VBAP, ship to, Shipto, Customer Ref, VBKD, Sales , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , SD-SLS-EXT-2CL , Extensibility (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions