SAP Knowledge Base Article - Preview

3789435 - Unable to schedule an interview when "MS Teams" is selected as Video Interview - SmartRecruiters

Symptom

When an user attempts to schedule an interview with Microsoft Teams selected as the video interview option, the interview cannot be scheduled and the following error message is displayed:

Couldn't create a video link for this interview. The meeting-link provider isn't supported for this company or user account.

Notes:

  • Some of the links below will redirect you to the SmartRecruiters Help Center, which is hosted and maintained by SmartRecruiters. The content, security, and privacy practices of that portal are governed by SmartRecruiters' terms and policies.
  • To access content on the SmartRecruiters Help Center, you must be authenticated and logged in with a valid SmartRecruiters user account. For more information how to access SmartRecruiters Help Center, refer to 3718125.


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Environment

SmartRecruiters for SAP SuccessFactors

Product

SmartRecruiters for SAP SuccessFactors all versions

Keywords

SR, SmartRecruiters, Teams Interview, Video Link Error, Couldn't Create Video Link, Meeting-Link Provider Not Supported, Microsoft Teams, Microsoft 365, Per User Calendar Integration, Calendar Integration, Interview Scheduling, Teams Meeting Link, MS365, Outlook Integration, User Integration, Microsoft 365 Connection, Teams License, Teams Configuration, Interview Host, Teams Meeting Creation, Microsoft 365 Account, Video Interview Provider , KBA , MNA-SR-JOB-IVW , Interviews , Problem

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