Symptom
Once an invoice has been posted, the exact date on which it was approved is not displayed.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the Create Supplier Invoice app.
- Create a supplier invoice and save it as completed.
- The supplier invoice is sent to the approver via flexible workflow.
- The approver approves the invoice.
- Open the supplier invoice again and observe that the approval date is not displayed.
Cause
Standard system behavior: workflow approval events are handled by a separate workflow engine and are not written to the invoice Change Log, which records only data field changes (amounts, dates, accounts, statuses).
The Approval Details section shows workflow steps and participants, but it currently does not provide a date/timestamp for when each step was completed.
Resolution
Note that this is a current product limitation; the approval date is not available on the posted invoice UI or in the Change Log by design.
To see the exact approval date/time, have the approver open the My Inbox app and review their completed work items for the invoice.
Alternatively, ask a workflow administrator to review the workflow instance history to obtain the approval timestamps.
If an approval date on the invoice document/UI is required for compliance or audit, consider submitting a product enhancement request through the official influence channel.
See Also
Keywords
supplier invoice, approval date missing, posted invoice, flexible workflow, change log, approval details, timestamp, workflow history, my inbox, work item, audit trail, approval time, standard behavior, system limitation, invoice workflow , KBA , MM-IV-INT-WF-2CL , Workflow (Public Cloud) , Problem
SAP Knowledge Base Article - Public