SAP Knowledge Base Article - Preview

3789499 - Provide personal data or Manage pending hire draft keeps loading after saving draft when homeaddress is disabled

Symptom

  • Open then saved draft in Provide personal data (PDC) or Manage pending hire (MPH) and the page keeps loading.
  • The Address entity (homeAddress) is disabled.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

pdc keeps loading, personal data collection, onboarding draft, emergency contact, homeaddress disabled, bcui, manage pending hires, mph, indexoutofboundsexception, dwr, getNewHirePageV2, fingerprint, 78d0642ed5e6fbd2b03debc3b44da06b6b5544e6, save draft, page stuck, java.lang.IndexOutOfBoundsException: Index: 0, Size: 0, ECT-276558 , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

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