SAP Knowledge Base Article - Preview

3789569 - Payment Information Data not removed after deletion in Manage Pending Hire step

Symptom

When an employee goes through onboarding with Payment Information and reaches the Manage Pending Hire (MPH) step, the payment information is deleted. After hiring is completed successfully, the Payment Information values are still shown in the profile.


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Environment

  • SAP SuccessFactors Employee Central - Add New Employee Wizard
  • SAP SuccessFactors Employee Central - Manage Pending Hires
  • SAP SuccessFactors Employee Central - Onboarding

Product

SAP SuccessFactors Employee Central all versions

Keywords

manage pending hire, mph, draft, drafts, save draft, changes not retained, not saving, add new employee wizard, payment information, bank information, bank details, address country/region, initialization, reinitialized fields, onboarding, employee central, ECT-272315, INC19840142 , KBA , LOD-SF-EC-INT-OBX , Onboarding 2.0 to EC Integration , LOD-SF-OBX , Onboarding 2.0 , LOD-SF-EC , Employee Central , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , LOD-SF-EC-HIR , Hire & Rehire Wizards , Known Error

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