SAP Knowledge Base Article - Preview

3789630 - Azure Data Factory connection to SAP Incentive Management database fails with "Cannot resolve host name" (08S01, -10709, 89001, rc=11001)

Symptom

  • Connection attempt from Azure Data Factory to the SAP Incentive Management database fails with "Cannot resolve host name."
  • Error message observed: ERROR [08S01] [SAP AG][LIBODBCHDB DLL][HDBODBC] Communication link failure; -10709 Connection failed (RTE:[89001] Cannot resolve host name, rc=11001: No such host is known.).
  • Occurs when using Azure Data Factory to establish a direct connection to SAP Sales Performance Management Incentive Management data.
  • Request guidance on supported methods to integrate Azure Data Factory with SAP Incentive Management data. 


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Environment

  • SAP Sales Performance Management
  • Incentive Management

Product

SAP Incentive Management 2026 ; SAP Incentive Management on Hyperscalers 1.0

Keywords

08S01, -10709, 89001, cannot resolve host name, communication link failure, rc=11001, HDBODBC, azure data factory, snowflake, snowflake share, SAP incentive management, sdi, azure data lake adapter, sftp, connectivity, DNS, DNS lookup, hostname resolution, name resolution, FQDN, ADF, linked service, connection setup, ODBC driver, data pipeline, SPM, supported integration, indirect connection, adapter configuration, cloud integration. , KBA , CEC-SAL-COM , Incentive Management , CEC-SAL-COM-INT , Application Integration , Problem

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