SAP Knowledge Base Article - Preview

3789658 - Cannot open SAP CPQ quote from SAP Sales Cloud with error "Edit action is not available for this quote status"

Symptom

  • When opening a CPQ quote from SAP Sales Cloud (C4C), the error message appears: "Edit action is not available for this quote status."
  • The issue is user-specific; other users can open the same quote without issues.
  • A CPQ quote created from an SAP Sales Cloud opportunity can be edited immediately after creation. However, after switching to another tab and returning to the quote, the error appears.
  • No errors are logged in CI middleware.


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Environment

SAP CPQ

Product

SAP CPQ all versions

Keywords

c4c integration, c4c-cpq, cpq quote open error, edit action is not available for this quote status, preparing status, user-specific issue, waiting for approval tab, my quotes tab, default tab setting, load quotes page, open quote from c4c, tab switch issue, cpq developer console, sales cloud cpq , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

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