SAP Knowledge Base Article - Preview

3789902 - Blank dropdown values in mapping tab during CSB integration with RCM and SmartRecruiters

Symptom

  • In a dual ATS setup with CSB, some field dropdown menus in the mapping tab appear blank.
  • Integrations are completed, connections are established, and jobs are synchronized, but the mapping dropdown values do not display.
  • No error messages are shown.


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Environment

Career Site Builder (CSB) dual ATS configuration
Recruiting Management (RCM) and  SmartRecruiters

Product

SmartRecruiters for SAP SuccessFactors all versions

Keywords

csb, mapping tab, blank dropdown, values not coming through, dual ats, smartrecruiters, rcm, recruiting integration, empty dropdown, mapping values, api flags, field mapping, synchronization, integration mapping, RMK-37421, IMP-598,  , KBA , MNA-SR-INT , Integration , Problem

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