SAP Knowledge Base Article - Preview

3789949 - Candidates Are Not Visible in Manage Pending Hires (MPH) Despite Having Required RBP Permissions – SmartRecruiters

Symptom

Users are unable to view all candidates in Manage Pending Hires (MPH) after candidates are hired through SmartRecruiters integration.

Different users may see a different number of candidates in the Manage Pending Hires page, even when they have the same SAP SuccessFactors permissions assigned.

Examples:

  • User A can see two pending hires in MPH.
  • User B can see only one of the same pending hires.
  • HR administrators report that candidates expected to appear in MPH are not visible to them.
  • The HR Data Management team has the required SAP SuccessFactors permissions but cannot access all SmartRecruiters-originated pending hires.


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Environment

SmartRecruiters for SAP SuccessFactors

Product

SmartRecruiters for SAP SuccessFactors all versions

Keywords

manage pending hire, mph, permissions, role-based permissions, rbp, candidate visibility, hiring team, smartrecruiters integration, successfactors, employee central, hr data management, pending hires, access control, visibility issue, recruiter role , KBA , MNA-SR-INT-EC , Integration with SF Employee Central , Problem

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