Symptom
Users are unable to view all candidates in Manage Pending Hires (MPH) after candidates are hired through SmartRecruiters integration.
Different users may see a different number of candidates in the Manage Pending Hires page, even when they have the same SAP SuccessFactors permissions assigned.
Examples:
- User A can see two pending hires in MPH.
- User B can see only one of the same pending hires.
- HR administrators report that candidates expected to appear in MPH are not visible to them.
- The HR Data Management team has the required SAP SuccessFactors permissions but cannot access all SmartRecruiters-originated pending hires.
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Environment
SmartRecruiters for SAP SuccessFactors
Product
Keywords
manage pending hire, mph, permissions, role-based permissions, rbp, candidate visibility, hiring team, smartrecruiters integration, successfactors, employee central, hr data management, pending hires, access control, visibility issue, recruiter role , KBA , MNA-SR-INT-EC , Integration with SF Employee Central , Problem
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