SAP Knowledge Base Article - Preview

3789966 - Media Backup to Azure Blob Storage Does Not Produce a Single Transferable Package in SAP Commerce Cloud

Symptom

When exporting media to Azure Blob Storage, the export does not generate a single compressed archive (such as .zip, .gz, or .tar). Instead, the media is copied as multiple folders directly under the storage root container. As a result, downloading or transferring the exported media requires copying each folder individually, which is cumbersome and increases manual effort, especially for large media libraries.

The expected behavior is to obtain a single compressed file that is easier to copy, transfer, and potentially more storage-efficient. The export process completes without displaying any error messages, warnings, or failures, but the output structure consists of multiple directories rather than a consolidated archive file.


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

storage, media, backuop, transfer, copy, paste, file, package, single, file, cloud, ccv2 , KBA , CEC-SCC-CLA-ENV-CST , Cloud Storage , How To

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