SAP Knowledge Base Article - Public

3789974 - EPCIS Message Failed Due to Incorrect Value of GTIN Element in Payload

Symptom

EPCIS messages are displayed with Status as Error, and the Status Description shows "Validation Failed".

Environment

SAP Traceability Hub 

Cause

  • The EPCIS payload contains an invalid value in the GTIN element.
  • In the affected message, the <GTIN> field contains the value "OVER", which does not comply with the EPCIS schema validation rule that requires the GTIN to match the numeric pattern [0-9]+.
  • SAP Traceability Hub validates incoming EPCIS messages against the supported schema and business validation rules. Since GTIN values must contain numeric characters only, the message validation fails and the message is rejected.

Resolution

  1. Review the EPCIS payload and identify the invalid GTIN value.
  2. Replace the non-numeric value with a valid numeric GTIN that complies with the EPCIS schema requirements.
  3. Verify that the source system populates GTIN fields with numeric values only.
  4. Implement data quality and validation checks in the source application to prevent invalid GTIN values from being generated.
  5. Resubmit or reprocess the message after correcting the GTIN value in the payload.

If the issue persists, create a support ticket under component IS-LS-TH at https://support.sap.com 

Keywords

EPCIS message failed, Incorrect GTIN Value, Validation Error, Supply Chain Partner Collaboration, SAP Traceability Hub , KBA , IS-LS-TH , SAP Traceability Hub , IS-LS-TH-NET , SAP Traceability Hub Message Exchange Issues , Problem

Product

SAP Traceability Hub all versions