Symptom
The Task Due Date of the approval task for Supplier Invoice is automatically set to 1 day after the creation of Supplier Invoice, and it's not possible to adjust the Task due date duration.
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to Supplier Invoicing work center.
- Go to Tasks view.
- Select the Document ID with type is Invoice and Subject is Complete Supplier Invoice XXX(XXX represents the Supplier Invoice ID).
- Notice that the Task Due Date is DD.MM.YYYY.
- Click Document ID.
- Notice that Created date is DD-1.MM.YYYY, which means Task Due Date is 1 day after creation.
Cause
Task Due Date is determined based on the type of task. Different task types may have different due date rules defined by the standard system.
For some standard task types, SAP has predefined all task attributes, and these attributes cannot be configured.
The attributes of this task are fully predefined and cannot be configured. The task always has medium priority. The due date is one day after creation.
Therefore, for the Complete Supplier Invoice task, the Task Due Date is automatically set to one day after the task is created.
Resolution
This is the standard system behavior.
See Also
Keywords
Task due date, due date, supplier invoice, purchase order, purchase request, project, task, approval. , KBA , SRD-FIN-ACP , Payables , How To
SAP Knowledge Base Article - Public