SAP Knowledge Base Article - Preview

3790053 - How to complete email domain authentication when SPF macros are in use - SmartRecruiters

Symptom

This article explains how to complete the email domain authentication setup in SmartRecruiters when the domain's SPF record is managed by a third-party provider that uses SPF macros (such as Valimail). In this scenario, the TXT record validation step fails during domain verification, preventing the domain from being activated in SmartRecruiters.

This article is relevant for administrators who manage SPF records centrally through a third-party provider and need to authorize Mailgun — the email delivery service used by SmartRecruiters — without disrupting the existing SPF configuration.

Notes:

  • Some of the links below will redirect you to the SmartRecruiters Help Center, which is hosted and maintained by SmartRecruiters. The content, security, and privacy practices of that portal are governed by SmartRecruiters' terms and policies.
  • To access content on the SmartRecruiters Help Center, you must be authenticated and logged in with a valid SmartRecruiters user account. For more information how to access SmartRecruiters Help Center, refer to 3718125.


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Environment

SmartRecruiters for SAP SuccessFactors

Product

SmartRecruiters for SAP SuccessFactors all versions

Keywords

SR, email domain authentication, SPF record, Mailgun, domain verification, SPF macro, Valimail, TXT record, DNS configuration, email delivery, domain not verified, SPF include, career page domain, email authentication setup , KBA , MNA-SR-SET-CFG , Configurations , How To

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