SAP Knowledge Base Article - Public

3790066 - event Reason and Event not visible in job information when view job info history permission is not granted

Symptom

  • A user who can view only the current record of their own employee profile cannot see the event reason or event in Job Information.

Environment

  • Product: SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Login as a user who has permission to view only the current record of their own employee profile.
  2. Open the user's employee profile.
  3. Navigate to Employment Information > Job Information.
  4. Observe that event and event reason are not shown on the current record view.

Cause

  • By design, event and event reason are shown on the History UI to explain why a change occurred; they are not displayed on the full details page of the current record.
  • The user lacks the "View History" permission for Job Information, so the History UI (where event and event reason are visible) is not accessible.

Resolution

  1. Open Role-Based Permissions administration.
  2. Edit the relevant permission role assigned to the impacted users.
  3. Navigate to Employee Data > Job Information.
  4. Under Job Information Actions, enable "View History".
  5. Save the role and ensure it is assigned to the intended users/target population.
  6. In the employee profile, open Employment Information > Job Information, then use History to view event and event reason.

See Also

Keywords

event reason, event, job information, view history, history ui, employment information, employee profile, current record, role-based permissions, rbac, by design, not visible, job info action, visibility, permission configuration , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , How To

Product

SAP SuccessFactors Employee Central all versions