3790067 - Difference between External ID and External Key in SAP Sales and Service Cloud Version 2

Symptom

What's the difference between External ID and External Key in SAP Sales and Service Cloud Version 2?

Environment

SAP Sales and Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

external id mapping, external key, account external ids, import update, data import export, mapping missing, id mapping not updated, sales cloud v2, integration mapping, communication system, c4c v2, object identifier mapping, update via zip, account mapping, external identifiers , KBA , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , Problem

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