SAP Knowledge Base Article - Preview

3790068 - SAP SuccessFactors Mobile App security restrictions on Rooted/Jailbroken devices and Data Privacy considerations

Symptom

  • The SAP SuccessFactors Mobile application closes immediately after launch.
  • Users receive a warning indicating that the device has been compromised or contains suspicious software.
  • Mobile app activation fails on certain Android devices.
  • Users have questions regarding data privacy, data retention, or data deletion behavior within the SAP SuccessFactors Mobile application.
  • Need confirmation whether the mobile app detects and prevents access from rooted (android) or jailbroken (ios) devices.
  • Clarification requested on whether the app prevents attendance fraud.
  • Need confirmation regarding compliance with privacy policies and regulations, including data protection and privacy controls in mobile.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Mobile

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Mobile all versions

Keywords

SAP SuccessFactors Mobile, rooted device, root detection, jailbroken device, iOS jailbreak, Android root, mobile app activation, security restriction, suspicious software, mobile security, data privacy, DPCS, Data Privacy Consent Statement, mobile application closes, mobile security policy, data protection, privacy statement, mobile app compliance, mobile server data deletion, China Cyber Security Law, SuccessFactors Mobile security.
, KBA , LOD-SF-PLT-MOB , Mobile Issues , How To

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