3790132 - 403 error when downloading Learning History in SAP SuccessFactors Learning

Users receive a 403 error when attempting to download Learning History from My Learning.

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SAP SuccessFactors Learning

1. Sign in to the SuccessFactors system. 
2. Go to My Learning.
3. Navigate to Learning History from the Activities menu.
4. Click Download button.
5. Observe the error: "The page you requested generated a server error: response code 403 ()".

The Learning History (User) report may have been published to the wrong audience (Other Target Users) instead of Users.

Ensure that the configuration requirements and Role-Based Permission prerequisites are met.

1. Ensure you've published the 'Learning History (User)' report from Learning Administration > Reports. 
2. Ensure the 'Learning History (User)' report is set with target users as "Users".
3. Confirm the user's role includes necessary permissions (Access Reports, Access Learning History, and Run User Learning History Report). 

• Download Learning History to PDF File

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