SAP Knowledge Base Article - Preview

3790227 - LMDB manual upload to support portal fails with "soap runtime exception: csoapexceptiontransport: http receive failed with exception communication_failure" - SAP solution manager

Symptom

  • An error occurs when manually uploading to the SAP support portal via LMDB.
  • Error message: "SOAP Runtime Exception: CSoapExceptionTransport : HTTP receive failed with exception communication_failure."
  • The connection test for destination SAP-SUPPORT_PORTAL is successful.
  • The latest SM:LMDB GENERIC UPLOAD finished successfully in the Solution Manager system.
  • Issue observed during maintenance planner replication validation.


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Environment

  • Product: SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

LMDB, SOAP Runtime Exception, CSoapExceptionTransport, HTTP receive failed, communication_failure, SAP-SUPPORT_PORTAL, Support Hub Connectivity, SAP_SUPPORT_HUB_CONFIG, STC01, SOLMAN_SETUP, maintenance planner, backbone connectivity, SMICM, STRUST , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , SV-SMG-LDB , Landscape Management Database (LMDB) , Problem

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