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3790251 - Create Dunning Notices- Log and Print log not available for older dunning runs

Symptom

  • In the Create Dunning Notices app, the Log and Print Log options are no longer available for previously executed dunning runs after a certain period.
  • When attempting to access the log for an older dunning run, the system displays the following error message:
    No job log found for dunning run <Run Date> <Identification>
    Message No. FM871
  • The dunning run remains in Completed status; however, the execution log cannot be displayed.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Create Dunning Notices, Log, Print Log, FM871, No job log found, dunning run, job log, background job, retention policy, logs missing, F150, Display Dunning History, FPM3, dunning logs, completed status , KBA , FI-AR-AR-C-2CL , Dunning/Interest (Public Cloud) , Problem

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