Symptom
- After upgrading to SAP CPQ 2608, legacy authentication is no longer supported for the Deploy / Send Changes feature and token-based authentication must be used.
- When configuring a Trusted Application with the Client Credentials grant type, only users marked as "Is SSO User" are available in the Grant Credentials list.
- Users that are not marked as "Is SSO User" are not displayed and cannot be selected for Client Credentials grant.
Environment
SAP CPQ
Reproducing the Issue
- Log in to the destination environment.
- Navigate to Setup > Security > Trusted Applications.
- Create a Trusted Application and select the Client Credentials grant type.
- Open the Grant Credentials user selection list and observe that only users marked as "Is SSO User" are displayed.
Cause
- This behavior is by design.
- The Client Credentials grant flow does not perform password validation or password expiration checks.
- Therefore, only users marked as "Is SSO User" are available for selection in the Grant Credentials list.
Resolution
- Create or designate a dedicated administrative or integration user that is marked as "Is SSO User" and configured for SSO authentication.
- Navigate to Setup > Security > Trusted Applications.
- Create a Trusted Application using the Client Credentials grant type.
- Select the "Is SSO User" account in Grant Credentials.
- Save the Trusted Application and use the generated Client ID and Client Secret.
- Configure the connected environment for Deploy / Send Changes using the generated credentials.
See Also
Refer to: Deploy / Send Changes – Token-based authentication overview
Refer to: OAuth 2.0 Client Credentials Authentication | SAP Help Portal
Keywords
trusted applications, client credentials, grant credentials list, sso user, non-sso user not listed, token-based authentication, deploy send changes, oauth2, client id client secret, cpq 2608, api authentication, integration user, guided selling deployments, trusted app configuration, sso requirement , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To
Product
SAP CPQ 2026
SAP Knowledge Base Article - Public