3790287 - Workflow Extraction For Supplier Invoices Job Fails With "Last Run Date Cannot Be Determined"

• Workflow Extraction for Supplier Invoices is failing.
• Issue has been ongoing for a while.
• No error message was provided initially by the user.
• Run log shows: "Last Run date cannot be determined. Please specify 'Collect data as of'".
• Application Jobs may show status "Finished" while the run log indicates the failure.

• Workflow (Public Cloud)

1. Open the Application Jobs app.
2. Search for the Workflow Extraction for Supplier Invoices job.
3. Filter for the last week/period and review the run log of recent runs.

• No "Collect data as of" date was entered, and no earlier run ever completed successfully, so the job has no starting point.
• The job raises the error "Last Run date cannot be determined. Please specify 'Collect data as of'".
• Because every run fails, no successful last-run timestamp is recorded and the error repeats on each scheduled run.
• The "Finished" status reflects only the technical completion of the run; the failure is visible in the detailed run log.

1. Confirm whether your organization uses SAP Ariba Invoicing.
2. If SAP Ariba Invoicing is not used: stop (unschedule) the "Workflow Extraction for Supplier Invoices" job in Application Jobs. Do the same for the related "Payment Status Extraction for Supplier Invoices" job if it is scheduled and failing.
3. If SAP Ariba Invoicing is used: stop the current failing schedule to prevent repeated errors.
4. Enter a "Collect data as of" date in the job parameters:
5. Choose the date carefully: an earlier date (for example, your Ariba go‑live) ensures completeness but may cause a large initial run; a very recent date reduces load but skips prior data. Do not use a "last successful run" date because none exists yet.
6. Run the job once with that date to establish the starting point, then open the run log and confirm there is no error.
7. Re‑enable the recurring schedule.
8. Monitor the next two to three runs by reviewing the run logs (not only the "Finished" label) to ensure the error does not recur.
9. Apply the same date-setting and validation to the related "Payment Status Extraction for Supplier Invoices" job if it shows the same error.

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