3790414 - Access to RMK Internal Career site fails after IAS sign-in certificate renewal - Recruiting Marketing

• After renewing the SF IAS sign-in certificate nearing expiration, access to the internal career site (ICS) fails.
• Recruiting Marketing (RMK) appears to be the only affected application, users are still able to log into Bizx
• No error messages are shown, authentication does not seem to be called.

• Identity Authentication Service (IAS)
• Recruiting Marketing (RMK)
• Internal Career Site Powered by CSB (ICS)

1. Renew the IAS sign-in certificate used for SF
2. Attempt to access the internal career site (ICS).
3. Observe that access to ICS is no longer working.

The solution of this issue is currently under investigation. Please follow this KBA for updates.

ics, internal career site, ias, identity authentication service, sign-in certificate, certificate renewal, rmk, recruiting marketing, access failure, login issue, authentication, sso, certificate, sign in, career site , KBA , LOD-SF-RMK-ICS , Internal Career Site Builder (CSB, IAS, etc ...) , Problem