SAP Knowledge Base Article - Preview

3790417 - Leads: Distribution Channel and Division not auto-populated after disabling custom rule; configure Sales Data Restriction on Organizational Unit

Symptom

• Distribution Channel and Division on Leads are no longer auto-filled after disabling a custom determination rule.
• Sales Organization is determined correctly, but Distribution Channel and Division remain blank.
• Party Schema for Sales Organization is enabled to determine from Sales Data of the signed-in employee’s assignment in the organizational structure.


Read more...

Environment

• SAP Sales Cloud Version 2.
• SAP Sales Cloud Version 2 And SAP Service Cloud Version 2.

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

prefill, prepopulation, auto-completion, field defaults, lead configuration, sales hierarchy, org assignment, master data setup, missing fields, CRM configuration, sales area mapping, setup guide, lead behavior, employee org data, determination logic , KBA , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , CEC-CRM-ORG , Organizational Unit for SAP Sales/Service Cloud , CEC-CRM-PAP , Party Processing for SAP Sales/Service Cloud , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.