3790673 - Saving custom task "write farewell message" in Offboarding program spins indefinitely without error - Onboarding

In an offboarding program, when adding a custom task named "Write Farewell Message", saving keeps spinning with no error and the session may time out.

SAP SuccessFactors Onboarding

1. Go to Manage Onbording and Offboarding tasks page
2. Open an Offboarding program and select Edit.
3. Add a new custom task with the name "Write Farewell Message".
4. Click Save.
5. Observe the save action spinning indefinitely without any on-screen error until the session disconnects.

• A naming conflict exists because the system includes a standard task named "Write Farewell Message".
• Creating a custom task with the same name causes the system to look for standard farewell message resources that are not available in this context, leading to an undefined reference and a pending save.

1. Navigate to Manage Data > Custom Task Definition.
2. Locate the custom task named "Write Farewell Message".
3. Rename it to a unique name (for example, "Farewell Message") and save.
4. Navigate to OData API Metadata Refresh and Export and run a metadata refresh.

Note: Ensure custom task names are unique and do not duplicate system-standard task names.

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