3790739 - 401 Error: FSM–SAP BTP Integration via Proaxia Connector

Symptom

When Authentication Type is set to Principal Propagation in the SAP Business Technology Platform (BTP) Destination configuration for the integration between SAP Field Service Management (FSM) and SAP BTP via the Proaxia Connector, an HTTP 401 (Unauthorized) error is returned and communication cannot be established.

Environment

SAP Field Service and Asset Management

Product

SAP Field Service and Asset Management all versions ; SAP S/4HANA 2023

Keywords

unauthorized error BTP, principal propagation failure, Proaxia connector authentication, IDOC stuck queue, BTP destination configuration, FSM integration error, basic authentication BTP, HTTP 401 SAP integration, inbound IDOC missing, SAP BTP connector setup , KBA , CEC-SRV-FSM-ERP , FSM Connector for SAP ERP , Bug Filed

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